Shipping policy
RBJ Leggings - Shipping Policy
This Shipping Policy ("Policy") outlines the terms and conditions governing the shipping of products purchased from RBJ Leggings, a brand owned by Pro Destiny Group LLC ("we," "our," or "us"). By engaging in transactions on the website located at www.rbjleggings.us (the "Site"), you expressly agree to adhere to the provisions set forth in this Policy.
Shipping Methods
1.1 We offer standard and expedited shipping options. The availability of these options may vary depending on the destination and the specific product.
Shipping Times
2.1 Estimated shipping times are provided during the checkout process and are based on business days (Monday through Friday, excluding holidays).
2.2 Please note that unforeseen circumstances, such as weather or carrier delays, may impact shipping times beyond our control.
Order Processing
3.1 Orders are typically processed within 1 to 3 business days from the date of purchase.
Shipping Costs
4.1 Shipping costs are calculated based on the weight of the order and the selected shipping method.
4.2 The total shipping cost will be displayed during the checkout process.
Tracking Information
5.1 Once your order has been shipped, you will receive an email containing tracking information.
5.2 It is your responsibility to monitor the tracking information and coordinate with the carrier for delivery.
International Shipping
6.1 We offer international shipping to select destinations. Additional charges, including customs duties and taxes, may apply.
6.2 International shipping times may vary, and delays due to customs processing are beyond our control.
Address Accuracy
7.1 It is your responsibility to provide an accurate and complete shipping address.
7.2 We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer.
Undeliverable Packages
8.1 If a package is returned to us as undeliverable due to an incorrect address or other issues, we will contact you to arrange reshipment. Additional shipping charges may apply.
Lost or Stolen Packages
9.1 We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the carrier to file a claim.
Contact Information
10.1 For questions or concerns regarding this Shipping Policy, please contact us at info@rbjleggings.com.
By engaging in transactions on the RBJ Leggings website, you expressly acknowledge and consent to the terms and conditions of this Shipping Policy. Your continued use of the Site following any changes to this Policy signifies your acceptance of such changes.
Sincerely,
RBJ Leggings Team